Training and Consulting services

MCM Associates' primary objective is to achieve reductions in the number and costs of claims through our innovative suite of training and consultancy services tailor made to your organisation's particular needs.

We achieve our objective by means of a four pronged approach.

Through our group of risk management services, MCM Associates use an organisation's incident, complaint and claims data to provide information as to the risk management action required to minimise the likelihood of particular mistakes occurring again in the future.

Secondly, MCM Associates combine historic data with up to date legal principles in order to inform our legal, medico-legal and complaints management training services. Our bespoke practically orientated training programmes are carefully designed to increase an organisation's knowledge of relevant legal principles as well as to improve processes, policies and procedures in order to reduce the frequency and cost of claims.

Thirdly, MCM Associates' incident, complaints, claims management and expert witness services are designed to minimise the cost of claims to the lowest level possible thus enabling an organisation to direct maximum resources into the provision of care.

Fourthly, MCM Associates' advisory and assistance services provide an instantaneous, easily accessible 24 hour resource that provides telephone or written advice across a wide breadth of medico-legal, contract and employment issues. Use of this support service enables individuals to pro-actively seek advice prior to undertaking particular tasks thus helping to avoid adverse events.