Claims Management training

The legal and administrative costs of settling claims exceeds the money actually paid to the victim in the majority of claims under £45,000 and takes up an even higher proportion of smaller claims.

It is therefore essential that organisations take positive and effective action to limit these costs to the lowest level possible.

MCM Associates are one of the foremost providers of claims management training services to health and social care organisations. Our training has two primary objectives -

• to avoid unnecessary costs and litigation through early settlement, and

• to empower an organisation to manage claims in-house.

MCM Associates' professional staff are all lawyers with a vast experience of managing claims in the health and social care sectors. We are experts in the management of both personal injury and clinical negligence claims.

MCM Associates recognise that each organisation's training needs are different, based on the experience and knowledge of their claims management staff. Our professional staff therefore liaise closely with an organisation prior to drafting a bespoke programme based on individual need, from training in a particular component of the claims management process through to a comprehensive programme covering the management of a claim from receipt to resolution.